Kapur is seeking an energetic IT Network support Manager to facilitate, administer, and diagnose problems with network equipment. This role requires great communication skills and the ability to be a team player. The ideal candidate would have a good understanding of network products, services & protocols.
Responsibilities:
- Oversee the daily operations of network support, such as monitoring, maintenance, and troubleshooting.
- Develop and implement network policies, procedures, and standards.
- Install, configure, and update network software, hardware, and peripheral devices.
- Install, configure, and maintain multi-user software to be accessed from servers.
- Manage security solutions including firewall, anti-virus, and intrusion detection systems.
- Provide technical direction to team members and other departments and troubleshoot issues.
- Schedule upgrade & maintenance with limited interruptions to employees and clients.
- Building, configuring, patching, upgrading and troubleshooting of physical and virtual windows servers.
- Conduct regular network performance reviews and implement improvements.
- Conduct research on network products, services, protocols, and standards.
- Evaluate and recommend alternative actions for incident and problem resolution.
Education/Requirements:
- High School Diploma required.
- Associate or bachelor’s degree in information technology, computer science, or a related field preferred.
- Server-related experience preferred.
- Knowledge and training in Microsoft-Hyper V environment.
- Experience using Microsoft Azure preferred.
- Valid driver’s license
- Strong knowledge of network infrastructure, protocols, and security.
- Experience in network monitoring and diagnostic tools.
- Excellent leadership and team management skills.
- Strong problem-solving and analytical abilities.
- Excellent communication and interpersonal skills.
Kapur is an Affirmative Action/Equal Opportunity Employer. We use E Verify to confirm the eligibility of employees to work in the United States.
